Introducing the new addition to NetSupport's Product range - NetSupport Notify.

Building on the success of our market-leading classroom management solution, NetSupport School, and recently updated NetSupport Protect desktop security solution, NetSupport Notify has been produced to deliver a cost-effective, secure and powerful desktop notification and alerting solution for both school and corporate networks.

The philosophy behind NetSupport Notify is quite simple - namely to provide a method for delivering key information (notifications) to all desktop users across a LAN or WAN instantly. The beauty of NetSupport Notify is its ease of use, installation and ability to be deployed across any environment without the need for configuration changes to an existing network.

Cost effective and resiliant enterprise wide notification solutions

Click Here to find out more and to download a free 30-day trial.

Network World magazine reviewed 9 of the leading Remote Control solutions this year before awarding NetSupport Manager 10 their 'Best of the Tests' award and an "exceptional" rating of 4.7 out of 5. To find out more, read the latest reviews and to download a free 30 day trial copy, please visit www.netsupportmanager.com

View a brief tour of NetSupport Manager 10 here.

NetSupport Manager v10.30 released 13th March 2008. Click here to find out more.

You may have already invested time and money in a remote control suite that isn't meeting your expectations. So why not take a look at what NetSupport Manager has to offer you?

"NetSupport greatly increased our capability of offering an outstanding customer service to our customers. Solgenia delivers mission critical ERP and CRM applications and reducing the time of potential issues for our customers is a key part of our support service. With NetSupport, we can immediately check and remove any roadblock that our customer may face, without the need for our customer to change any setting in their network infrastructure of firewall security. NSM also improves the value of our support agreement and our managed customers are very satisfied." CEO, Solgenia Other NetSupport Manager customers include:

IT assets account for the largest proportion of the overall IT spend, therefore ensuring they are properly managed and maintained becomes one of the highest priority corporate goals for any organization where TCO (Total Cost of Ownership) is high on the agenda.

NetSupport DNA provides a modular solution offering Hardware and Software Inventory, Software License Management, PC and Network Alerting, User and Change Management, Application and Internet Metering, Software Distribution and a Web based Helpdesk solution. Network Computing said "...businesses looking for an easily deployed desktop management solution should place NetSupport DNA high on their list. It is far easier to use than many other enterprise-level products and yet provides a range of useful and in some cases unique features and delivers them at a very affordable price." We are so confident you will love NetSupport DNA, you can download a fully functioning 50 user trial copy for use for a month on your network. To find out more please visit www.netsupportdna.com and see why our product is taking the desktop management world by storm.

"NetSupport Manager works great. I have multiple clinic sites with varying needs, the remote management feature works great. I also on occasion need to send out updates/patches to clients. The package distribution and creation tools make the job much simpler. I also like NetSupport DNA for keeping track of all of my hardware and maintenance/warranty contracts. We just recently setup the DNA Helpdesk module and it is working out great as well. It will be nice to start keeping accurate track of how long specific support tasks are taking and how many of the same kind we get on a regular basis. The solutions section will be nice as well so that employees can fix an issue on their own as long as we provide proper instructions within the solutions section." IS Manager, Women's Care Physicians & Surgeons Other NetSupport DNA customers include:

Every organization depends in part on its IT infrastructure to remain competitive and efficient. Minimizing the amount of system downtime is essential together with ensuring an effective solution is in place to assist and support users of IT assets.

Available as a standalone application or as an integrated module of DNA, NetSupport Helpdesk is a powerful and wholly web based solution providing detailed recording and tracking of user Help Requests. NetSupport Helpdesk features advanced implementation of ITIL processes.
Flexible and robust Ticket Management. Full User Management capabilities. Integration with NetSupport and 3rd party solutions. Customization to suit your individual needs. Powerful and flexible Reporting. Escalation and Notification. Click here to learn more Developed in accordance with the ITIL® Service Desk function described in OGC's ITIL® Service Support book.

What's New? The latest enhancements in DNA Helpdesk Version 2.7 include: New Style User Interface - Click here to view sample screenshots Incoming E-Mail Processing - DNA Helpdesk can now integrate with a mail server enabling incoming emails to be processed based on pre-set criteria. Outgoing E-Mail enhancements - Operators now have the option to trigger an outgoing email when adding comments to a ticket. Active Directory Synchronization - Replacing the current AD Import option, Helpdesk can now be configured to search a list of domains to find user details and automatically update the helpdesk with changes from Active directory. Solutions - Solutions now need to be 'published' before they can be viewed by Users. A new 'publish solution' permission enables you to restrict access to this feature, ensuring only valid solutions are made available for use. The text of a solution is now saved in HTML format allowing you to have rich text solution documents. File attachments can now be associated with a solution. When adding a solution to a ticket, the search facility will automatically look for solutions based on the ticket type. Escalations - Multiple conditions and actions can now be applied to an escalation rule. The escalation process can now take into account your Helpdesk's working hours and holidays. Ticket Types - The hierarchy now supports multiple levels of Ticket Types. Organizational Structure - A department can now have sub-departments added beneath it. Custom Data - Enhanced custom fields and form options now available. Ticket Search - Commonly used searches can now be saved to the menu.

Deliver Instant - On Demand - Support or pre-sales assistance to your customers anywhere in the world utilising any Internet connection. No Software Pre-Installation and Flexible Licensing.

The latest version of NetSupport 24-7 now includes :

• A newly designed and enhanced Operator Console.
• Support for Remotely Rebooting (and reconnecting to) a customers PC.
• PIN Code sessions (issue a customer a code, when entered they connect direct to you).
• Enhanced MAC OS support for customers.
• Additional international gateways for even faster remote control.

Try NetSupport 24-7 absolutely free for 14 days. Click here - and you can be operational within minutes, no functional limitations and available to customise for your organisation. Click here to find out more and see what the experts say.

"ICS&M are a I.T. support and maintenance company. Using NetSupport 24-7 has improved the quality of service we now provide our clients by allowing our engineers to quickly take remote control of computers with minimal fuss. This not only makes our clients happy with quick response repairs, it also saves us money as we have cut down our on-site call outs." Phil Hambly, ICS&M Ltd

Introducing NetSupport School, 14 years in the making, 3 million+ users and a simple proposition, One product - everything you need for complete classroom management. The latest version of our leading classroom instruction and management solution, NetSupport School 9 has been released and includes full Windows Vista support, Print Management, enhanced Internet Monitoring and Restrictions, Instant Messenger and Keyboard Monitoring, enhanced Classroom Testing and much more. A free 40 PC, 30 day evaluation copy can be downloaded from www.netsupportschool.com. "Schools looking for a complete classroom management solution need look no further than NetSupport School as it is, quite literally, in a class of its own." - read the full report, click here. You may have already invested time and money in a classroom management suite that isn't meeting your expectations. So why not take a look at what NetSupport School has to offer you? Using, Monitoring and Controlling online resources and the internet within the modern ICT classroom Effective Classroom and Library Printer management

Independent Test Report by Binary Testing Ltd

Why not watch our brief multimedia tour showing you the key features of
NetSupport School at use within a typical classroom. Show me.

NetSupport School 9 - PC Pro product review .........RATING: 'Although NetSupport School is aimed at schools, it would be worth serious consideration by any organisation involved in training using networked computers.' Click here to read the full review.