NetSupport training

Accelerate your learning curve and maximize your NetSupport software investment by attending the NetSupport Training Academy. We offer training for all levels of expertise and also cater towards individual users, small teams and groups in these convenient formats:

• Personalized on-site training held at your location
• Standard in-house lectures, demonstrations and hands-on exercises
• Interactive web-based Question & Answer sessions between participants and the facilitator

In-house sessions are offered at our fully equipped headquarters located in Alpharetta, GA, just north of Atlanta. These best suit beginning, intermediate and advanced users. They are scheduled on pre-determined dates.

Web-based sessions are best suited for intermediate and advanced users. These are ad hoc Question and Answer sessions facilitated by a NetSupport certified instructor and scheduled on pre-determined dates.

For more information, please contact your NetSupport sales representative or e-mail training@netsupport-inc.com for more information.

"We were very impressed with the professionalism and the way the sessions were taught. Thank you, we hope to call on your training services again in the future."
DeKalb County Schools.

Courses

Custom curriculum tours are available for the following products: NetSupport Manager, NetSupport DNA, NetSupport School, NetSupport DNA Helpdesk, NetSupport Notify and NetSupport Protect.

All sessions are scheduled on-demand. Please contact your NetSupport sales representative or e-mail training@netsupport-inc.com for scheduling and availability.

Frequently Asked Questions

Classroom Training; what are the training hours for classroom training sessions?
Typically, between 9:00 a.m. and 5:00 p.m with an hour for lunch and two short breaks. For In-house sessions, please refer to the airport travel time note.

What kind of material is distributed during training?
Standard NetSupport manuals can be downloaded free of charge as follow-along guides. Depending on the nature of the session, customized participant guides are distributed.

What resources are required for on-site training?

• Over head Projector
• Pre-installed and configured control and clients of software.

• Overhead projector
• PC with web access
• Telephone with a speakerphone.

What is the dress code?
Business casual. Wear comfortable clothing and bring a sweater or jacket in case of cool conditions.

Is there a cancellation policy?
Yes. We require written notification 10 business days prior to the course to cancel or reschedule without charge. All costs incurred due to travel plan changes/cancellations will be billed to the client. See the chart below for more information:

"We were extremely satisfied with the training our school received from NetSupport. The trainer was very knowledgeable, our needs were met and we have had an overall increase in product satisfaction as a result of the training session. Thank you”."
Casa Grande Union School District