With over 45% of staff wasting time from experiencing delays with IT issues, according to YouGov 2015, organisations are finding the benefits of NetSupport Manager in helping IT technicians resolve issues quicker, enabling their staff to resume work faster.
The Senior Desktop Support Analyst at Niftylift explains: “The software allows us to have IT staff located at one site and remotely connect to five different sites, covering three different countries, plus remote users”. This enables the organisation to save time and money in remotely fixing issues. Meanwhile, HMP Lowdham Grange agrees that the software increases productivity, as its IT Manager explains: “Being able to share control with a user’s screen when they report a problem allows quick one-stop resolution”.
Recently awarded a 5-star review from IT Pro, NetSupport Manager delivers a complete remote control software solution for remote access, PC support and remote desktop management. Industry-recognised for over 25 years, NetSupport Manager really does help companies increase productivity whilst saving time and money.