When it comes to safeguarding students as they use technology, schools need a solution that, well… just works.

In order to provide that, as we initially developed the Safeguarding module of NetSupport DNA (Education Edition), we consulted with schools, safeguarding leads, the local authority and internationally-operating organisation, the Internet Watch Foundation. So we really did our homework on finding out what schools actually needed to help them protect students – as well as fulfil their obligations as set out by the Prevent duty.

We’ve kept those dialogues going and have listened carefully to the feedback from schools. We’ve worked hard to incorporate the feature requests that staff said [[READ_MORE]] would make their safeguarding duties so much easier.

And the result? Well, here’s the first of our three-post mini-series on what’s new within the Safeguarding module…

Phrase Cloud
Keeping up with the latest topics and terms that students are talking about is difficult enough as they change so quickly. Just as schools were getting to grips with one subject, staff were finding that it was already old news.

So we developed an enhanced Phrase Cloud of trending terms to give safeguarding staff an effective way to manage and monitor the use of keywords being typed, copied to the clipboard or searched for by students – in real time – across the school.

Staff told us what they didn’t want: and that was to be bombarded with alerts in their in-boxes each day. So we made sure that the Phrase Cloud is as self-contained, simple to use and as informative as possible. By simply clicking on a term in the cloud (say, “cannabis”, or “terrorism”), teachers and safeguarding leads can access the new Review feature and instantly see which users have triggered it. They can also see details about the phrase – including student name, PC and the time it was triggered – and even print, save, email or take a screen grab of the results to forward to a colleague to follow up on.

Crucially, false alarms can be dealt with quickly and easily with just one click; keeping in-boxes free from the dreaded daunting lists of alerts!

Within this feature, staff can also set the sensitivity match of a particular term (allocating it as high, medium or low priority) – and easily see which console users have viewed the event by selecting History.

So there are plenty of accessible options for both proactive monitoring and for schools to keep their own particular lists of terms continually updated so they can get an accurate reflection of what students are typing or searching for.

Learn more
We’ve made a video walk-through of these features for you, so you can actually see them in action. Click here to take a look and see how it can work for your school.