Mid-Continent Public Library is spread across 31 different locations in three counties within Missouri, USA, making managing the 1200 staff and public computers very challenging – not to mention time-consuming.
Using NetSupport Manager, the team can now fix a large number of issues remotely which saves time and money in reduced travelling.
IT Assistant Manager, Alan Chapin, explains: “It’s great for managing everyday tasks and we find that the Gateway is especially helpful for keeping track of mobile computers. We have been using NetSupport’s products for several years and we find that NetSupport Manager is easy to use and cost effective”.
Having already increased productivity and, combined with its ease of use and cost savings, Mid-Continent Public Library would recommend NetSupport Manager to other organisations. Read the full case study at: http://www.netsupportmanager.com/pdfs/case-studies/Mid-Continent%20Public%20Library.pdf