With time being a crucial resource, Albrecht Incorporated needed a solution to manage users’ desktops in the office and at remote sites – plus troubleshoot issues they were having and install updates to software, among another requirements.
Kriss Hays, Director of Technology and Systems, explains: “NetSupport Manager has meant increased productivity for me and the user. I don’t have to travel to remote locations or users’ desks to investigate issues. I can work on more than one issue at a time by logging into multiple computers at the same time, meaning that the user’s issue can be resolved sooner.”
Recently awarded a 5-star review from IT Pro, NetSupport Manager delivers a complete remote control software solution for remote access, PC support and remote desktop management. Industry-recognised for over 25 years, NetSupport Manager really does help companies increase productivity, whilst saving time and money.