W M Associates Inc provides remote support for installed computer-controlled manufacturing equipment, along with data acquisition and control systems.

Mark Benacquista, President, explains why the company chose NetSupport Manager: “We wanted to find a solution to allow for remote access to installed PC-controlled manufacturing equipment worldwide – and make our systems more efficient by eliminating the time taken to make site visits,” he said.

After implementing NetSupport Manager, W M Associates Inc found that it saved money and time, plus increased productivity, performance and much more. Already a long-standing customer of the product, Mark Benacquista says he would recommend NetSupport Manager to other organisations.