The Egging Company

Apr 20, 2017

Tell us about The Egging Company
The Egging Company offers complete, start-to-finish processing of heavy steel plates, from burning, shearing, and welding to painting and more. We’ve provided the highest quality steel fabrications to both small and large customers with a wide diversity of needs since 1957.

What challenges were you trying to solve?
Our company is spread across two facilities and so we needed a remote control solution to help support and manage users from one single point while also being able to manage and control what websites staff use and how frequently.

Why did you choose our solutions?
We chose NetSupport DNA which also includes the remote control tools we needed due to ease of use and its range of features. We were particularly keen on the web metering tools to ensure staff remain productive. However other tools such as power management and real-time screen visuals are also great.

How is the software currently being used in your organisation?
We use the remote control tools (NetSupport Manager) to maintain and work on PCs and servers across both sites, while we use NetSupport DNA for internet filtering and monitoring.

How/where has NetSupport added value?
We have used NetSupport DNA and NetSupport Manager for many years and over the time it has saved us money and time, plus increased productivity and performance. For example I don’t have to go to every PC for issues/management, and if I do installs or updates, I can do several at one time. It suits our needs perfectly and we have always been happy with it.