Fred Walters, Information Systems Director at Osceola County Property Appraiser, gives his opinion of NetSupport DNA, the IT Asset Management solution from NetSupport.
“We are a long-time user of NetSupport DNA, having heard about it from a reseller approximately 12 years ago. After a demo of the product, we thought it would be a perfect fit for our organization, as were looking for a way to manage all of our networked PCs – plus we were impressed by the hardware and software inventory features, which we could see would be beneficial for our PC environment.
“The fact that NetSupport DNA is an all-in-one solution that doesn’t require additional add-on components is a bonus – and, for us, the most valuable feature right now is the query tool. This is extremely useful, as we often carry out PC audits to ensure we’re operating as efficiently as possible. The reporting feature is also very useful, as it is so easy to use and this, along with the product’s expanded support for Microsoft products, means that we would certainly recommend NetSupport DNA to other organizations.”
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