NetSupport’s solutions are designed and updated to meet the latest industry trends, providing toolkits that contain all of the necessary features and enhancements for a business to operate both efficiently and effectively. As a result, our products are loved by many businesses across a range of different sectors. Check out the recent customer comments on NetSupport ServiceDesk, the browser-based helpdesk solution helping businesses to effortlessly track, organise and manage technical support.
Warwick District Council summarised NetSupport Service Desk as ‘easy to configure’ and also highlighted that they ‘don’t rely on any special development skills’ during its setup. Tass Smith, Applications Support Manager at the council, also took part in a case study in which she said NetSupport Service Desk has added value through improved flexibility. Tass went on to mention that the solution is great to ‘save you time and money’, and that the ‘Technical Support team is really helpful!’. Tass rounded off her comments by recommending the solution to others.
Meanwhile, HMP Lowdham Grange echoed the opinion on the solution being ‘really easy to use’, as well as explaining that the ‘range of features’ available means they can deal with ‘all service desk related issues.’ The organisation was also impressed with the ability to ‘share control with a user’s screen when they report a problem’, as it ‘allows for a quick one-stop problem resolution.’
To read all NetSupport ServiceDesks’s customer quotes, click here!