Regardless of where your critical systems, servers and IT users are located (and the platforms used), NetSupport Manager’s award-winning secure remote control tools make it easy for IT teams to quickly respond to IT issues across multiple sites in any geographical location. Useful in scenarios where staff are suddenly forced to work from home, NetSupport Manager also allows them to remotely access their work PC as if they were sitting in front of it. Best of all, it only takes 5 minutes to set up!
How it works
At its simplest, there are just three components on NetSupport Manager you need to know about.
On each machine you want to remote control, you’ll need to install the NetSupport Manager Client. And on any machine you wish to remote control from, you install the Control. Simple!
On a local network, you can connect to staff PCs quickly and easily over IP. To help connect to PCs outside your network, NetSupport Manager provides its own Gateway to manage that connection securely. So, if you want to access valuable apps and resources on your desktop PCs while working at home, or provide support and assistance to your staff working remotely, you can do that via the Gateway service in the knowledge that your connection is fully secure.