Today is Education Support Professionals’ Day, a time to recognise and value those who help to keep schools running, students safe, and everyone ready to learn. It’s the third day of this year’s American Education Week, a period to celebrate the public-school community.

Here at NetSupport we appreciate the effort support professionals bring to each and every school day, and that’s why we offer solutions with a variety of features especially for them…

For example, in the latest update of NetSupport Notify, our mass notification solution, two new ‘notification’ types have been added to the selection when a message is sent out to recipients: Health and Security. These provide administrative staff the opportunity to assign a relevant symbol and really present the severity of the alert – ideal in the times of the pandemic to be quicker and more effective!

Additionally, we offer the NetSupport School Tutor Assistant app, an extension to the traditional desktop tutor application, providing support members with digital support tools. Delivering the freedom for the assistant to move around the classroom while still being able to monitor and interact with students, the app also allows the blanking of screens, locking of keyboards/mice, and activity monitoring, as well as internet and application metering – providing full control of the classroom when necessary.

Finally, we value the role of technical services – after all, without them, edtech solutions wouldn’t run so efficiently! NetSupport ServiceDesk is a ticketing solution to make the lives of the tech support team easier. Features such as the prioritized fault list, full history report, and incident assignment, mean technicians can maximize both their own efficiency and that of the whole school – with minimum downtime allowing teachers to quickly be back up and teaching.

To read more about NetSupport’s education solutions, click here!

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