Focusing on all things NetSupport DNA for effective school-wide IT management

In this episode of #TipTopTipsEdu, I had the chance once again to talk with our Technical Support Manager, Andy Earp – this time about all things NetSupport DNA!  

For the uninitiated, NetSupport DNA is one of our jewels in the crown here at NetSupport. A product that is helpful on a whole-school IT real estate management front, alongside supporting the role of the Designated Safeguarding Lead, DNA works hard to support any school. It’s no small wonder it’s loved by Network Managers the world over!  

In this episode, Andy answers five frequently asked questions and below, in the show notes, you’ll be able to see linked articles that will help you even further in responding to the ideas and tips shared by Andy in this session. 

In this episode, I asked: 

Question 1 – Can I collect data and remotely assist DNA Agents that are outside my network?

Question 2 – How do I enable Privacy and Acknowledgement prompts for Agents running on staff devices?

Question 3 – How can I integrate DNA with Active Directory?

Question 4 – How do I maintain the DNA database?

Question 5 – Is it possible to generate custom reports in DNA?