Discover how to manage and support any IT queries, requests, and other issues
Welcome to another great episode of NetSupport Radio! Host, Mark Anderson, is joined by Andy Earp, our Technical Support Manager at NetSupport.
In this episode, they explore NetSupport Service Desk, our browser-based helpdesk and ticketing solution, to examine how it can help manage and support all the queries, requests, and other issues that are brought to the technical IT support team.
Discover the feature-rich tools NetSupport ServiceDesk offers IT technicians, allowing them to:
- integrate with your Active Directory
- support colleagues with any issues they are facing using their devices
- customize it to best support teams and workflows
- create powerful real-time management reports
- plus, so much more!
Watch the full episode below to learn more.