Careers with NetSupport


Do you have all the elements for successfully supporting IT in education? If so, NetSupport is looking for you to leverage your education experience and join our expanding team of dedicated IT Education professionals to conduct pre-sales support to our educator audience.

Software Pre-Sales Engineer (Education Market)

Recognized leader in the Classroom Management, IT Asset Management & Internet Safety software segments, NetSupport Inc. is seeking an ambitious, energetic and highly organized Pre-Sales Engineer to manage all technical aspects of the US education customer sales cycle, while ensuring the highest levels of customer and prospect satisfaction. With an installation base exceeding 16 million users across +48 countries, our market leading solutions have been consistently voted best in breed for the past 25 years including Best of TCEA 2017 & 2018, Best of ISTE 2017 and most recently, GESS Education Awards Multinational Company of the Year 2018:

NetSupport School, Classroom Management Software – working across all platforms and types of devices, NetSupport School provides instructors with a wealth of monitoring, assessment and collaboration tools to ensure Students remain on task, leverage the full benefit of technology led instruction while being encouraged to be better digital citizens. More.

NetSupport DNA – a suite of easy to use tools delivering overall school IT management to help save time and reduce costs while protecting students digital activity with a toolkit of internet safety features to proactively keep IT systems and students safe.  More.


* Conduct onsite and online product demonstrations

* Provide Technical Sales Support

* Prepare and provide input for technical sections of RFPs / RFQs

* Work and liaise closely with direct sales teams

* Prepare and present product demonstrations and product training syllabus

* Maintain a current awareness of education IT trends and competing product offerings

* Professionally promote the range of products at related industry events and exhibitions

Required Qualifications:

* Bachelors degree in Computer Science or related technical field

* At least 3 years experience in a technical role within a K12 or Higher Ed organization

* A technical background with specific experience in supporting Chrome OS & tablet devices and / or SIS or SSO programs

* Possess excellent presentation / communication skills (verbal and written).

* Though having access and support of a larger experienced team, must also be comfortable working autonomously.

* Willingness to travel up to 30% – 50%

Competitive Compensation + Health / Dental coverage, paid vacation days and community / charitable activity (paid) days.


Please send a covering letter/email plus your CV to [email protected] for the attention of Marcus Kingsley ( NO speculative Agencies )

Channel Sales Manager

Recognized leader in IT Management Software for both education and corporate software segments, seeks an ambitious, energetic and highly organized Channel Sales Manager to lead and drive indirect sales growth for a highly regarded range of Classroom Management, Remote Control, IT Asset Management and eSafety software tools.

The successful candidate will have experience of attracting, nurturing and expanding the role of resellers combined with extensive experience of software solution sales within both corporate and education (K-12) verticals.

Primary Responsibilities:

* Nurture & strengthen existing network of experienced channel partners to increase their focus and loyalty to our offerings while expanding the footprint of our solutions within their customer base.

* Identify and recruit new key partners that meet target criteria.

* Develop a high level of technical sales competence in the product line, positioning yourself as trusted advisor and/ or industry expert.

* Accurately forecast territory sales (US and LATAM), while proactively prospecting for new opportunities to maintain a healthy pipeline.

* Deliver partner product training as well as giving online product demonstrations where needed.

* Articulate the NetSupport solution and ensure the benefits of the complete range of solutions are understood and communicated at all levels of the partner account. 

* Will be responsible for managing the overall sales administrative process within the allocated regions.

* Update and maintain accounts, contacts, leads, opportunities, and market intelligence in designated CRM platform (Salesforce).

* Continually stay informed of major news and trends in target markets, including key accounts, emerging companies, and competitors.

Experience & Skills:

* Minimum of 2 years indirect / reseller sales experience within an IT solutions sales environment.

* Excellent communication skills. Spanish as a second language would be highly desirable.

* Intermediate IT literacy including MS Office and advance Salesforce experience as well as possessing strong knowledge of the overall Information Technology environment.

* Requires a highly organized and disciplined approach.

* Has prospecting ability with a proven track record of building trust and relationships.

* Has extensive experiencing of working with major multi-brand technology providers incl. CDWG, SHI, Insight and others.

This is an exciting Alpharetta (GA) based position with limited travel (less than 15 days per year) to related regional events.

Competitive Compensation + Health / Dental coverage, paid vacation days and community / charitable activity (paid) days.

Successful candidates will be comfortable working autonomously while benefiting from the flexibility to utilize a range of tools and resources to achieve stated objectives with the support of an established, highly regarded and financially strong international organization.

Please send a covering letter/email plus your CV to [email protected] for the attention of Marcus Kingsley ( NO speculative Agencies )

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