Migrating to NetSupport’s solutions

Did you know that your CrossTec solution is actually created by NetSupport?

As the originators of your current CrossTec solution, we have the identical product that provides exactly the same features and user experience! This means you can continue to use the tools you know and love, seamlessly – with all existing licenses and CrossCare Support contracts honored by NetSupport. Plus, by migrating to NetSupport you will get access to updates and upgrades as soon as they are available and because they are the same products, you won’t have any new user training to worry about. 

Below are the CrossTec solutions and their counterparts at NetSupport:


The NetSupport team will be reaching out to you for a smooth onboarding transition and providing you with any additional information or resources you need. Any open cases with your CrossCare Support Team will also be transferred to and managed by the NetSupport Support Team.

Get started with My Support

Sign up to a free My Support account so you can see your registered products and access your licence details, product downloads and other resources. You can also access our knowledge base which contains technical documents that deal with common issues raised with our support team, along with details on configuration and use of all of the products in the NetSupport range.

Request a call back from the team at NetSupport