Boost online safety and digital citizenship 

As technology increases and becomes ingrained in everyday activities, it’s important for young people to be educated about positive digital interactions and how to behave responsibly online – as well as ensuring schools are providing a safe learning environment and meeting their eSafety requirements.

With NetSupport DNA, your school gains a built-in online safety toolkit to help maintain a safe learning environment, classroom management tools to help teachers leverage the full value of technology-enhanced learning and promote good digital citizenship, as well as network and IT management tools to help IT teams effectively manage their school’s IT assets and endpoints from one central place. 

What features are included in NetSupport DNA? 

eSafety tools

NetSupport DNA helps schools to encourage greater digital citizenship and fulfill their internet safety duties by providing the tools to identify students at risk and concerning trending topics, prevent students being exposed to inappropriate online content, and enable students to report their concerns – all in line with ISTE/CIPA guidance.


  • Age appropriate internet filtering
  • Multi-language keyword libraries
  • Keyword and phrase monitoring
  • Vulnerable student detection
  • Contextual intelligence 
  • Student ‘Report a Concern’
  • Teacher ‘Add a Concern’
  • Online support resources
  • Risk index to prioritize high severity events
  • Cloud-based eSafety view for on the go
  • Operates independently of the IT team
  • Screen capture/record
  • Enforce Acceptable Use Policies
  • Set user views
  • Plus much more!

 Classroom Management tools 

In addition to providing award-winning collaboration, control, and assessment tools, our classroom management solution (Included in NetSupport DNA) also helps teachers to create a safe learning environment and promote good digital citizenship.

  • Show a teacher’s or student’s screen to the rest of the class to promote positive use
  • Keep students informed as to which applications or sites are available to use
  • Monitor all student internet use via real-time thumbnails
  • Real-time keyboard monitoring of each and every student
  • Use ‘Safe Search’ to add an extra layer of protection on leading search engines


  • Testing and assessment tools
  • Digital Journals of lesson content
  • Real-time instruction tools
  • File collection and distribution
  • Virtual whiteboard
  • Plus much more!

 IT Asset Management tools 

Using NetSupport DNA, IT technicians can track, monitor and manage all IT assets and endpoints across a school or district and its multiple sites from a central point – providing secure, fast and flexible management of a school’s IT infrastructure.


  • New efficiency view for maximising edtech
  • New data retention policy to support data protection
  • Hardware inventory
  • SNMP device discovery
  • Software license management
  • Internet metering/control
  • Application metering/control
  • Endpoint security
  • Proactive alerting
  • Energy monitoring and power management
  • User management
  • Activity monitoring
  • Multi-site support and management
  • Powerful Remote Control
  • Reporting tools
  • Plus much more!

The ultimate overview of NetSupport DNA

What do students need to learn about digital citizenship?

Increasingly, digital citizenship isn’t being taught exclusively as a standalone subject, but is woven into every lesson that students use technology for. There are nine main areas that are considered essential for students to know about*.


Contrary to the popular belief that you can do anything you like on line, laws do exist that make people accountable for their actions. For example, hacking and identity theft are both serious breaches of the law and can result in the involvement of the police, at the very least.


A huge amount of financial transactions are carried out online, whether it is simple online shopping from Amazon or the transfer of a corporation’s assets. Students need to be aware of what is legal and what is not, plus learn about the sensible use of credit cards and so on.


Of course, students communicate with their friends via social media every day. But there are different standards for connecting with different people and it’s vital that they learn the appropriate styles to use.


Just as in real life, there are varying social norms and manners for different situations. It’s no different online and students must learn what is required for each one.


Students should be aware that using technology constantly will take a toll on their health and posture and they should take plenty of breaks from using it.


Protecting yourself with the use of complex passwords, backing up your data, and never giving anyone your login details for anything, means your data remains safe.


This is about being tech savvy across different devices and knowing the appropriate uses for each one.

Rights and responsibilities

This is to do with our rights of privacy and free speech – and our responsibility to respect that these rights apply to other people too.


 Students should bear in mind that not everyone has access to technology; this is called the ‘digital divide’.

Why choose NetSupport?

We have 31 years’ experience in developing education software – and with many NetSupport staff also having additional roles within the education sector, we have a complete understanding and insight into the world of edtech. 

Global success
NetSupport products are available in over 120 countries worldwide and currently support over 18 million users. The products are available in multiple languages.

We listen to customer feedback
We operate a programme of continuous development based on customer feedback and industry insight to issue regular updates, ensuring customers are kept up to date with the latest technological innovations.

To book a demonstration or request pricing, please enter your details below.  

What they say about us…