Identify and support vulnerable students, while maintaining a safe learning environment and managing your school technology!

Safeguard your students effectively! 

As technology becomes part of everyday life in a school, it’s now a legal requirement to have the appropriate online safety tools in place to maintain a safe learning environment. 

With NetSupport’s award-winning IT management solutions, schools can gain online safety tools in NetSupport DNA, eSafety and digital citizenship tools for the classroom via NetSupport School and mass alerting and lockdown tools in NetSupport Notify. 

All of NetSupport’s solutions are available as standalone or can be combined and integrated seamlessly with your existing school IT infrastructure. 

With over 300 awards, 18 million users across 120 countries and 31 years of development expertise, you can feel safe in the knowledge that NetSupport’s solutions are the best in their class! 

Introducing NetSupport DNA…

What eSafety tools does NetSupport DNA include?

NetSupport works closely with schools, school counselors, staff and students to create a range of proactive and reactive tools that are relevant, effective and most importantly, up-to-date. Providing the tools you need to identify students at risk; prevent them being exposed to inappropriate online content; encourage greater digital citizenship and wellbeing; enforce acceptable use policies and fulfil your eSafety duties – NetSupport DNA does this all, and in line with ISTE and CIPA guidance, and operated independently of the IT team. 

Keyword monitoring

 If a concerning keyword is triggered, it’s captured immediately (available as a log, screen screenshot/screen video recording and more). 

Language packs

eSafety keyword language packs are included to support schools with students learning English as an additional language (EAL).

Contextual intelligence

Identify genuine concerns via a numerical risk index based on the context and history of a student’s activities.

Student ‘Report a concern’ 

Students can share their problems and get help from staff without having to approach them in person.

School-wide safety

 The internet metering tools (including age-appropriate internet controls) helps monitor, protect and educate students on positive digital behaviour.

Track ‘at risk’ student activity 

Vulnerable students can be flagged and tracked as an extra layer of support and a ‘history of concerns’ is available for each student.

Online eSafety resources 

Providing students with independent access to a tailored list of eSafety resources can further support student empowerment.

Teacher ‘Add a concern’ 

Where teachers are verbally told of a student’s concern, they can now add the concern and choose the member of staff to report it to. 

Word cloud of trending topics

Schools can see which topics are trending across the school via a word cloud, and hold assemblies or group sessions to tackle these issues.

Data protection tools 

A range of data protection tools are includes to help schools meet these requirements at no extra cost…

Cloud-based eSafety console

Azure-hosted eSafety view. Designed to help school counselors access eSafety alerts on the go.

Set user views 

On an operational level, schools can only see its own data. At a higher level, the data across all of the separate sites can be seen and analysed as a consolidated report.

NetSupport DNA also includes Network and IT Management tools for IT teams topics

Using NetSupport DNA, IT technicians can track, monitor and manage all IT assets and endpoints across a school or district and its multiple sites from a central point – providing secure, fast and flexible management of a school’s IT infrastructure.

  • Efficiency view for maximizing edtech
  • Hardware inventory
  • SNMP device discovery
  • Software license management
  • Powerful remote control
  • Internet metering/control
  • Application metering/control
  • Endpoint security
  • Proactive alerting
  • Energy monitoring and power management
  • User management
  • Activity monitoring
  • Multi-site support and management
  • Reporting tools
  • Plus much more!


In addition to your teachers being able to use essential cloud-based classroom management and instruction tools to support in-school and remote learners, your school can also use its powerful online safety tools to maintain a safe online environment – at all times!

View trends

Powered by over 14,000 phrases in multiple languages, monitor the eSafety keywords and phrases that students are typing or searching for (even in Microsoft Teams), and gain an insight into any trending topics via the word cloud.

Identify students at risk

Each triggered keyword is captured immediately as an ‘event’. View the context, background and Risk Index of each triggered event (including time of day, device used, history of similar searches and more) to help you determine their severity.

Keeping track of events

New events are flagged and to help staff to keep track of which triggers need reviewing they can be marked as ‘in progress’ or ‘complete’. You can also add notes and enter details of any follow-up actions, plus print, save, or email details of a triggered event.

Choose your monitoring settings

The last thing anyone wants when monitoring online digital safety is false alarms. So, to help you reduce these, you can also choose whether to exclude certain applications and websites from being monitored.

Updating and share keywords

We update the database regularly with new terms because, as we all know, it’s an ever-changing landscape. Schools can also add their own keywords to the database that are relevant to your school and community – and even share them across your District/Trust!

Meet online safety requirements

Schools everywhere have a duty of care to their students and that means following a range of online safety legal requirements and guidance. We designed with these in mind, to help make your job easier!

Increase security 

Online safety issues require sensitive handling and confidentiality. supports this with its easy-to-use access rights that can be applied or changed as needed, plus schools can also specify when you want the students to be monitored.

Digital Citizenship

In reality, blocking all risks is impractical and students wouldn’t be able to learn from their mistakes. Fortunately, helps promote a culture of good digital citizenship using its teaching and learning tools. also includes a range of classroom management and teaching tools provides a range of tools that help teachers manage and control online class behavior (helping to keep students focused and on task), plus a set of simple yet effective teaching tools to support engaging and meaningful learning experiences – whether it’s taking place in school or with remote learners.

  • Connect to your students’ devices quickly and easily by a range of methods.
  • Share your screen (or a selected application) and audio to help explain lesson activities.
  • Interact with students in real-time via chat, messages and help requests and the student toolbar enables students to keep track of lesson details.
  • Assess progress and topic understanding with class surveys and assign rewards to students during the lesson.
  • Monitor students’ screens, web, and app use to ensure they’re on task – remote control student screens to help remedy activity.
  • Stay focused with ‘allowed’ and ‘restricted’ website/application lists to ensure students can only access relevant and appropriate websites during class.
  • Gain attention by locking students’ screens.

Introducing NetSupport School and NetSupport Notify…

Teachers – Classroom Management and Digital Citizenship

Used within NetSupport DNA (or as a standalone solution), NetSupport School provides teachers with award-winning classroom management features to help assess, monitor, collaborate and control the class, as well as eSafety tools to promote digital citizenship and support wellbeing.


  • Student wellbeing and feedback
  • Teacher user modes for ease-of-use
  • Student screen monitoring
  • Interactive screen thumbnails
  • Testing and assessment tools
  • Language Lab module
  • Digital Journals of lesson content
  • Real-time instruction tools
  • File collection and distribution
  • Multi-platform support
  • Teacher, TA and Student apps
  • Student screen sharing
  • Virtual whiteboard
  • Exam lockdown
  • Reset student’s system password
  • Plus much more!

Administrators – Alerting and Lockdown 

Using NetSupport Notify, schools can boost school communication and support their emergency and lockdown procedures by sending one-way alerts and notifications to multi-platform desktop users and large information panels in halls and foyers.


  • Send alerts to up to 10,000 users
  • Send alerts across multiple sites
  • Flexible delivery options and scheduling
  • Full reporting and tracking
  • Multi-platform support
  • Customize alerts with your branding
  • Apply priority levels to alerts
  • Alerts automatically take screen focus
  • Messages can’t be skipped, ignored or saved for later
  • Include audible alerts
  • Support for clickable URLs within alerts
  • Real-time message preview
  • Hotkey support in ‘Emergency Response’ scenarios
  • Works across multiple networks (send messages to IP ranges)
  • Restrict access with security codes
  • Plus much more!

We have 32 years’ experience in developing education software – and with many NetSupport staff also having additional roles within the education sector, we have a complete understanding and insight into the world of edtech. 

Global success
NetSupport products are available in over 120 countries worldwide and currently support over 18 million users. The products are available in multiple languages.

We listen to customer feedback
We operate a programme of continuous development based on customer feedback and industry insight to issue regular updates, ensuring customers are kept up to date with the latest technological innovations.

What they say about us...