NetSupport’s learning solutions are eligible for ESSER funding

As the coronavirus pandemic took hold in spring 2020, the U.S. Department of Education awarded more than $13 billion in assistance funding to elementary and secondary schools across the country under the Coronavirus Aid, Recovery, and Economic Security (CARES) Act.

As part of that, the Elementary and Secondary School Emergency Relief (ESSER) Fund is available to help States and school districts lessen the impact of school closures by implementing measures to address significant learning loss, as well as putting mechanisms in place to reopen schools safely.

On December 27, 2020, an additional $54.3 billion were released for an ESSER II Fund to further support schools and their students as the pandemic continues.

How do NetSupport’s learning solutions fit in?

There are three main stipulations in ESSER and ESSER II* that apply to the potential purchase and use of learning technology solutions:

  • Purchasing educational technology (including hardware, software, and connectivity) for the LEA’s students.
  • Planning and implementing activities related to summer learning and supplemental afterschool programs, including providing classroom instruction or online learning during the summer months and addressing the needs of low-income students, students with disabilities, English learners, migrant students, students experiencing homelessness, and children in foster care.
  • Planning for and coordinating during long-term closures, including how to provide meals to eligible students, how to provide technology for online learning to all students, how to provide guidance for carrying out requirements under IDEA (20 U.S.C. 1401 et seq.) and how to ensure other educational services can continue to be provided consistent with all federal, state, and local requirements.

*Outlined in the Certification and Agreement for Funding under the Education Stabilization fund Program Governor’s Emergency Education Relief Fund, page 10.

What does this mean for your school?

NetSupport’s fully featured, dedicated EdTech solution to help ‘provide classroom instruction’ is NetSupport School. In addition, our remote learning platform,, can also assist with in-class learning, ‘online learning during the summer months’ and ‘during long-term closures’. Therefore, both qualify for ESSER funding.

For over 25 years, NetSupport School is the market-leading multi-platform Classroom Management software solution for schools, supporting teachers with a wealth of assessment, monitoring, collaboration and control features. It works seamlessly across all types of platforms and devices, and includes dedicated apps for Teachers, Technicians and Teaching Assistants as standard.


  • Real-time screen monitoring
  • Class assessment surveys/tests
  • Centrally control internet/application usage
  • Respond to digital help requests
  • Broadcast teacher and student screens
  • SIS integration (Class Link OneRoster and Google Classroom)
  • Chat and send messages to students
  • Control the usage of USB devices and CD/DVD drives
  • Remote control all/selected students’ computers
  • Interact with the virtual whiteboard with its wealth of drawing and annotation tools
  • Supports social distancing – Teaching can continue at a safe distance, whether students are in one classroom or spread out over separate rooms
  • Plus much more! provides a range of tools that help teachers manage and control online class behavior (helping to keep students focused and on task), plus a set of simple yet effective teaching tools to support engaging and meaningful learning experiences – whether it’s taking place in school or remotely at home.


  • Share your screen (or a selected application) and audio to help explain lesson activities.
  • View students’ screens in real time with adjustable thumbnail sizes.
  • Lock students’ screens.
  • Allow/restrict website and application usage.
  • Launch a website or application on students’ devices.
  • Student toolbar enables students to keep track of lesson details.
  • Track students’ understanding and progress in real time using surveys.
  • Teachers can randomly select students to answer a question (Random Select mode).
  • Interact using ‘chat’.
  • Support students with help requests – without their peers knowing.
  • Send an attention-grabbing message or instruction to each student’s device.
  • Assign rewards to students during the lesson.
  • Stay safe at all times with the new online safety toolkit, helping keep your online environment protected by monitoring concerning activity, identifying students at risk and spotting online safety trends.
  • Plus much more!

How do schools access the funding?

State Education Agencies (SEAs) apply directly to the Department for Education for the ESSER funding. School districts must then apply to their SEA for their share.

Specific details of what the funds can be used for can be found in the excerpts from the CARES Act here (Appendix A on page 10).

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