Success stories – NSSD | NetSupport Inc

NetSupport ServiceDesk – Success Stories

Warwick District Council

NetSupport ServiceDesk case study from Warwick District Council. They urgently needed to find an easy-to-use, low-cost Helpdesk system which would enable them to automate processes.

NetSupport ServiceDesk case study from HMP Lowdham Grange. After looking for a solution which would really improve the Service Desk team’s response time, ensuring all issues would be dealt with in a timely manner- they found NetSupport ServiceDesk.

Warrington Collegiate

NetSupport ServiceDesk, case study from Warrington Collegiate. They chose NetSupport ServiceDesk due to its intuitive web-based interface which makes life easy for the end-user and the team.

NetSupport DNA is an all-in-one solution that doesn’t require additional add-on components is a bonus – and for us, the most valuable feature right now is the query tool.

– Osceola County Property Appraiser

NetSupport School is my essential teaching tool, enabling me to add to the quality of individual time that I can give students during a lesson.

– Robert Leader, William Ellis School

An unbeatable range of classroom management features and is, in many ways, the best of its kind on the market.

– PC Pro Magazine

The Rolls-Royce of classroom management software, with a bundle of ‘bonus’ features included in the price.

– ICT Reviews Magazine

An affordable and powerful asset management suite.

– PC Pro Magazine

NetSupport DNA for us is used in a manner to keep staff more accountable for their usage of technology, which in turn means more time spent on work and less spent surfing the web.

– City of Dickinson

The price was affordable; we’re able to make sure students stay on task; the ease of use has allowed us to save time, giving us more options for controlling each system.

– Summit Prep School

A mixture of sophisticated and easy-to-use support tools packaged into a well-designed console!

– PC Pro 2017

NetSupport DNA is a great system and the price is easy to manage for a school budget.

– Simon Cannon, Trevelyan Middle School

NetSupport ServiceDesk is great for helping us identify patterns in the types of issues being reported … it has made a big difference to both the service we provide and how we manage reported issues.

– Warrington Collegiate

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