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Children’s Online Privacy Protection Rule (COPPA)

for US School Districts

The COPPA law was enacted in 1999 and sets out rules for how websites, apps, and online services collect personal information from children aged under 13 years old.

There are numerous requirements under this law, but the main ones that tech companies operating websites, apps, and online services for children under 13 must adhere to are:

  • to obtain parental consent before collecting information from children
  • to have a ‘clear and comprehensive’ privacy policy
  • to store all information shared by children confidentially and securely.

Operators must also display a privacy policy that explains how they collect and handle children’s personal data.
The Act has been amended over the years to keep up with changes in technology, for example, the prevalence of mobile devices. The most recent changes were made in 2019.

The Federal Trade Commission (FTC) may take legal action against website providers who do not comply with the rule.

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Supporting COPPA Law compliance

How NetSupport’s education solutions support this law…

classroom.cloud

(online teaching and learning)

NetSupport has included protections for students’ personal information in classroom.cloud, our cloud-based, classroom management, IT management, and online safety solution.

We also set out how it handles Personally Identifiable Information (PII) in our classroom.cloud Data Processing Agreement.

Monitor keywords with the phrase cloud

Monitor websites and create ‘allowed’ and restricted lists

NetSupport School

(in-school classroom management)

As a fully on-premise solution, schools using NetSupport School are in control of the boundaries of their data. NetSupport does not collect or store any data from NetSupport School, nor does it have access to any student’s PII.

Monitor student devices in class.

NetSupport DNA

As a fully on-premise solution, schools using NetSupport DNA can be sure that they are in control of the boundary of their data. NetSupport does not collect or store any data from NetSupport DNA, nor does it have access to any student’s PII.

 

Read more about NetSupport DNA and FERPA compliance here.

 

“The internet safety features are great in providing alerts when students are interacting with potentially harmful materials online.”

 

– Hillcrest Academy

 

Intuitive Welcome screen with key stats for the school.

Keyword monitoring word-cloud ensures an immediate view of trending items

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