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Family Educational Rights and Privacy Act (FERPA)

for US School Districts

FERPA is a Federal law that protects the privacy of student education records. It applies to all schools that receive funds under an applicable program of the U.S. Department of Education.

Under FERPA, parents have certain rights with respect to their children’s education records. These rights transfer to the student when they reach the age of 18 or attend a school beyond the high school level. Students to whom the rights have transferred are ‘eligible students.’

In summary:

  • Parents or eligible students have the right to inspect and review the student’s education records maintained by the school.
  • Parents or eligible students have the right to request that a school corrects records which they believe to be inaccurate or misleading.
  • Generally, schools must have written permission from the parent or eligible student in order to release any information from a student’s education record. However, FERPA allows schools to disclose those records, without consent, to other parties (such as a school that a student is transferring to or to organisations dealing with financial aid to a student).

Responsibilities of Third-Party Service Providers under FERPA

Supporting FERPA law compliance

How NetSupport’s education solutions support this law…

classroom.cloud

(online teaching and learning)

NetSupport has specifically included protections for students’ personal information in classroom.cloud, our cloud-based, classroom management, IT management, and online safety solution.

We also set out how it handles Personally Identifiable Information (PII) in our classroom.cloud Data Processing Agreement.

Monitor keywords with the phrase cloud

Monitor websites and create ‘allowed’ and restricted lists

NetSupport School

(in-school classroom management)

As a fully on-premise solution, schools using NetSupport School can be sure that they are in control of the boundary of their data. NetSupport does not collect or store any data from NetSupport School, nor does it have access to any student’s PII.

Read more about NetSupport School and FERPA compliance here.

Monitor student devices in class.

NetSupport DNA

As a fully on-premise solution, schools using NetSupport DNA can be sure that they are in control of the boundary of their data. NetSupport does not collect or store any data from NetSupport DNA, nor does it have access to any student’s PII.

Read more about NetSupport DNA and FERPA compliance here.

 

“The internet safety features are great in providing alerts when students are interacting with potentially harmful materials online.”

 

– Hillcrest Academy

 

Intuitive Welcome screen with key stats for the school.

Keyword monitoring word-cloud ensures an immediate view of trending items

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